Returns Policy

If you're looking at this page because you have a problem then we'd like to start by offering you a big apology. We hate it when things go wrong.

If you're looking at this page because you like to read fine print on websites, we suggest you urgently book an appointment with an OCD specialist.

Returns: Dare to be different

When you get to the Returns section of most t-shirt stores you are usually greeted by a whole pile of legalese (that was probably cut and pasted from Macy’s online store anyhoo).

That legal-speak usually translates to “we reserve the right to be assholes if we want to.”

Yes, we have some Terms but, more importantly, we have a philosophy that you probably won’t buy from us again if we piss you off. Go figure.

So, we promise that we will do everything in our powers to help you out if a problem arises. And, we’ll talk to you rather than hide behind a shield of crafty FAQ-speak.

So, what usually goes wrong with online purchases?

It’s rare that we make a mistake with a product. But, hey, we’re human. If we messed it up we will find a way to fix it.

Sizing can be an issue - just like any online clothing store.

We avoid tees with a skinny cut because we aren’t all shaped like models. And we avoid boxy “this will fit anyone -  even a horse” cuts too. Always have a look at the sizing details on the checkout page before you hit the button to make your purchase. And maybe go up a size if you are in doubt.

Most problems arise after the product leaves us and is in the process of delivery to you. But most of the time the issue is impatience. Yes, products go missing, or get stolen from your porch, or get eaten by the dog - but that’s a tiny percentage of the time.

Always check with the shipper before raising an issue - and always remember we are here to help you rather than screw you around so we can save a few bucks.

We also appreciate that many tees that are ordered are gifts. So the delivery timing is more sensitive than usual - because you need it for Christmas or maybe a birthday party coming up. 

So, don’t leave your order too late - particularly in peak times like December, January sales or Black Friday. We can produce your tee super fast if the pressure is on but there’s nothing we can do once it hits the delivery system and a storm hits, or there’s a drivers strike or they are overrun with seasonal workloads.

If you have ordered from us in the past we will email you to let you know peak delivery cut off timing advice.